Diamond Personnel Nannies & Caregivers

Dear Diamond Community,

Hello everyone, this is Mary, Diamond’s Overseas Coordinator. Many of you have already spoken with me personally, and I am immensely proud of each and every one of you for taking this brave step forward with Diamond to try to find a new life in Canada.

As much as I enjoy and thrive from working with you all, there are a few key points I would like to discuss with you:

How to Complete Your Application Properly

One of the major obstacles I face has been dealing with incomplete applications. A complete application must have the following:

• A valid passport (with at least 3 years remaining before expiration)
• An NBI (recent police clearance) from every country you have worked in, AND your country of origin (for example: if you are currently working in Hong Kong, but have worked in Taiwan and then Singapore, you must obtain an NBI from Singapore, Taiwan and your country of origin).
• The certification (also known as “red ribbon”) recognizing the validity of your post-secondary education by the Department of Foreign Affairs
• Photocopies of your high school diploma, certificates, transcripts of record, yearbook photo or graduation photo from college/university; and translated if required
• Reference letters from former and current employers — they must all be signed by the same individual who signed your original contract. Signatures must match!
• At least 2 photos of yourself with the family you are employed with. You and/or your charges must be smiling in the photos.
• Photocopies of your employment contracts

Follow Ups

I know that many of you are anxious to know about the status of your applications — and I understand completely! However, I deal with 15-25 follow-up phone calls a day, asking about the status of their applications.

The more time I spend on the phone with you, means I spend less time finding you employers.

I am happy to advise and guide you during your application process, however, calling incessantly will not improve your chances of employment.

The reality is, is that I am working tirelessly to process and complete applications for countless of candidates, and I cannot afford to spend time speaking to the same individuals every day and answering the same questions every time.

CONTACT ME ONLY FOR IMPORTANT MATTERS, AND I WILL DO THE SAME FOR YOU.

Communication

On that same note, if I am attempting to reach you, please pick up! I will only be calling you if it is important — please call me back immediately if you cannot pick up my call initially.

Communication during interviews is essential. If you are fortunate enough to have an employer-interview, please practice your English! We want you to be confident in your skills, so don’t keep quiet because you’re self-conscious. Please be attentive, personable, and speak clearly! You want to show off your skills as much as possible.

Remember you can always email me as well at mary@diamondpersonnel.com.

There is nothing I enjoy more than sharing good news with our candidates. The pride and satisfaction I experience every time I say, “Congratulations!” makes all the work worthwhile. I look forward to sharing good news with many of you soon.

— Mary